How do I send my daily transactions?

You can send to us your daily transactions by using the following Ezaccounting forms.

:: Sales invoice form for your sales transactions, debit memo and credit memo :: Receipts form for all cash receipts transactions :: Payments form for all cash disbursement transactions :: Bank transfer form for transfer of funds between banks :: Adjustment form for all your journal vouchers and transactions other than indicated above

What about my beginning balances?

Upon activation, we will require you to submit your beginning balances. This is to insure the continuity of your transactions in relation to standard accounting practices. If you would like us to validate your beginning balances, you can email us your request at info@ezaccountingonline.com otherwise, we cannot be held responsible for the validity/accuracy of your beginning balances

What if my beginning balances are not available?

We offer our services to come up with the beginning balances based on your records. Simply email us your request at info@ezaccountingonline.com

What about the fees?

Our fees are based on the actual time we spend on an engagement multiplied by our standard hourly rates. If you need further details on our fees; please email us at info@ezaccountingonline.com or call us at 564-6472 or send us a fax at 564-6498

What is Session?

Everytime a user logs in is a session. The Session will expire after 20 minutes of inactivity upon logging in. To avoid session expiry you must click any button within the form or enter any transaction.

What do I do if the session expires while I'm still using the application?

If the session expires after 20 minutes of inactivity, you will be redirected to the login page. All you have to do is to log in again. All your previously saved data will still be there. So be sure to click the 'save' button every time you're using the application.

But why does a session have to have an expiry?

It is necessary to put an expiry to every session because some users fail or forget to log out. They simply close the browser or switch sites leaving the application open; this consumes server resources and slows it down. For users who forgot to end their session, it will take the remaining minutes since logging-in to end the session automatically.

I sometimes fail to log in.

You're using an invalid password. The log-in entry is case sensitive. Make sure you have the right case.(lowercase or uppercase)

I forgot completely my password!

All you have to do is go to the log in page and click the "forgot your password" link. You are required to enter your company id, user id and your date of birth so that we can send all your log in information to your email.

How do I edit my data?

Click on the edit link. Then click on the ID of the row you want to change. But for editing to be acceptable it can only be done within the same day the original entries are made. If you still need to edit beyond the day's end( 12 midnight ), you would have to use an adjusting entry form. On it, and if necessary, other documents, state the changes you want made and reasons/explanations therefor, then send to us through fax or email

A colored box appreared while I was saving?

A colored box indicates that the form cannot be saved because nothing or wrong information was entered. For example, the date field should receive the format of MM/DD/YYYY. If you entered 1/5/02 , the program will not accept it. It should be 01/05/2002 .